Privacy Policy

1. Controller

The controller for data processing is:

Zenba Home
Owner: Bünyamin Sancar
Heinrichstraße 2E
59174 Kamen
Germany

Thank you for your interest in our online shop.
The protection of your privacy is very important to us.
Below, we will inform you in detail about how we handle your personal data.

2. Access data and hosting

You can visit our websites without providing any personal information.
Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the following data:

Name of the requested file
IP address
Date and time of retrieval
Amount of data transferred
Requesting provider

This data is evaluated exclusively to ensure the smooth operation of the website and to improve our offerings.
The legal basis is Art. 6 para. 1 lit. f GDPR.

All access data will be deleted at the latest 7 days after the end of your website visit.

3. Data processing for contract execution and contact initiation

3.1 Contract execution

For the purpose of contract execution (order, delivery, invoice, warranty), we process personal data in accordance with Art. 6 para. 1 lit. b GDPR.

Mandatory fields are marked as such. Without this information, an order is not possible.

After complete contract execution, your data will be stored in accordance with legal retention periods and then deleted.

3.2 Customer account

If you create a customer account, we process your data based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

The customer account can be deleted at any time.
After deletion, your data will be deleted unless there are legal retention obligations.

3.3 Contact initiation

When contacting us by email or form, we process your data to handle your inquiry in accordance with Art. 6 para. 1 lit. b GDPR.

After processing is completed, your data will be deleted unless there are other legal obligations.

4. Shipping processing

For the delivery of goods, we pass on your data to shipping service providers, insofar as this is necessary for the fulfillment of the contract (Art. 6 para. 1 lit. b GDPR).

Possible shipping service providers:

DHL Paket GmbH
Hermes Germany GmbH
DPD Deutschland GmbH
GLS Germany GmbH & Co. OHG
United Parcel Service Deutschland S.à r.l. & Co. OHG

5. Payment processing

For payment processing, we work with payment service providers (e.g., PayPal, Klarna, Stripe, Apple Pay).

Depending on the payment method, necessary payment data is transmitted to the respective provider (Art. 6 para. 1 lit. b GDPR).

The privacy policies of the respective payment service providers also apply.

If Klarna is selected as the payment method, personal data (name, address,
email address, payment data) will be transmitted to Klarna Bank AB (publ), Sveavägen 46,
111 34 Stockholm, Sweden.

Klarna uses this data for payment processing as well as identity and
creditworthiness checks in accordance with Art. 6 para. 1 lit. b GDPR.

For payments via PayPal, payment data is transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg.

6. Cookies and Technologies

Our website uses cookies to enable functions such as the shopping cart and checkout.

Necessary cookies

These are strictly necessary for the operation of the website and do not require consent.

Optional cookies

Optional cookies (e.g., analytics) are only set with consent.

Legal basis:

Art. 6 para. 1 lit. f GDPR (necessary)
Art. 6 para. 1 lit. a GDPR (optional)

7. Social Media

7.1 Social Links

Our social media links (Instagram, Facebook, Pinterest) are integrated as simple links.
When you visit our website, no automatic data transfer takes place.

7.2 Social Media Presences

If you visit our profiles on social networks, the privacy policies of the respective providers apply:

Meta Platforms Ireland Ltd. (Facebook / Instagram)
Google Ireland Ltd. (YouTube)

8. Your rights

You have the following rights under the GDPR:

Information (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection (Art. 21 GDPR)
Complaint to a supervisory authority (Art. 77 GDPR)

9. Right to object

You can object to the processing of your personal data at any time, provided it is based on legitimate interests.

In the case of direct marketing, processing will no longer take place after objection.

10. Contact

If you have any questions about data processing, please contact:

📧 info@zenbahome.de